Quality Assurance at Masteroast

Masteroast Coffee Company Ltd. prides itself on delivering the highest levels of quality control to ensure our coffee is of the highest quality throughout its journey in and out of our state-of-the-art roasting and packing facility.


We adhere to Strict Quality Control procedures:

• Strict controls are in place throughout the coffee chain, from bean to bag.
• On arrival at roastery all our green coffees are sampled.
•  State of the art quality control systems and testing equipment.
• Two professional in-house Q graders and a team of quality control officers.
• Highly experienced roaster operators, ensuring roast consistency.
• Final packaging checks including roast date, batch, grind, and label quality etc.

For a closer look at our Quality Control operation and a step by step breakdown, we outline the four key stages of our quality control procedures include:

• Arrival in our coffee warehouse
• Quality control office
• Roasting process
• Packaging and final quality assurance checking

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​Coffee Warehouse Quality Control

We receive and cup pre-shipment samples of all raw coffee purchases. Containerised shipments are strictly monitored at all stages of the journey from origin to the roastery.


Once the coffee has arrived at our warehouse it gets another identification attached for our own use, this internal stock code will  indicate its origins and any certifications it may hold.
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The raw coffee warehouse is maintained at a strictly controlled temperature and environment.

​Quality Control Office

Organic, Fairtrade, Rainforest Alliance and other speciality certified coffees, are kept segregated to ensure the certifications are not compromised.


Every raw coffee delivery received by us will have a small amount taken from each bag to be sampled to confirm consistency with the pre-shipment sample and to detect any possible defects.


Samples are first checked for bean defects, secondly the moisture content, followed by sample roasting and cupping. If at any point the samples do not conform to our exacting quality requirements, the coffees will be rejected.


All sample roasts are produced to a precise roast colour 90 (mid-range roast colour). The samples are cupped and checked by an in-house, qualified Q grader and, if approved, will only then enter production.


We source raw coffees from all major producer regions, a great responsibility rests with us to ensure strictest controls of quality and consistency.